Vozis Blog: AI voice agents, market and use cases | Vozis

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Executive juggling several blue phone handsets held out to her at once

TechnologyOct 22, 2026Replacing your IVR with voice AI: from menu to conversationThirty years on, the customer has changed and the menu hasn't. What changes when the IVR gives way to a voice agent that talks and resolves on the first call.

Technology and market

Executive juggling several blue phone handsets held out to her at once

TechnologyOct 22, 2026Replacing your IVR with voice AI: from menu to conversationThirty years on, the customer has changed and the menu hasn't. What changes when the IVR gives way to a voice agent that talks and resolves on the first call.

Three friends talking and laughing in a café, one of them holding a blue phone handset

TechnologyOct 21, 2026Voice notes on WhatsApp: why replying by voice brings customers closerBrazil sends four times more WhatsApp voice notes than any other country. Why menus push customers away, and how an AI listens and replies by voice.

Smiling executive on a blue phone outdoors, among glass office towers

TechnologyOct 19, 2026STIR/SHAKEN in Brazil: what it is, Anatel's deadlines and what changes for companies that callVerified Origin is about to change who gets answered in Brazil. What it is, Anatel's deadlines through 2028 and how to put your company's name on the customer's screen.

Use cases

Smiling professional greeting an older woman with a handshake

Use casesOct 20, 2026How to reduce patient no-shows: the math, the cadence and the chair filled againMore than half of no-shows are simple forgetfulness. What they cost, the confirmation cadence that works and how the empty chair becomes care again.

All articles

Executive juggling several blue phone handsets held out to her at once

TechnologyOct 22, 2026Replacing your IVR with voice AI: from menu to conversationThirty years on, the customer has changed and the menu hasn't. What changes when the IVR gives way to a voice agent that talks and resolves on the first call.

Three friends talking and laughing in a café, one of them holding a blue phone handset

TechnologyOct 21, 2026Voice notes on WhatsApp: why replying by voice brings customers closerBrazil sends four times more WhatsApp voice notes than any other country. Why menus push customers away, and how an AI listens and replies by voice.

Smiling professional greeting an older woman with a handshake

Use casesOct 20, 2026How to reduce patient no-shows: the math, the cadence and the chair filled againMore than half of no-shows are simple forgetfulness. What they cost, the confirmation cadence that works and how the empty chair becomes care again.

Smiling executive on a blue phone outdoors, among glass office towers

TechnologyOct 19, 2026STIR/SHAKEN in Brazil: what it is, Anatel's deadlines and what changes for companies that callVerified Origin is about to change who gets answered in Brazil. What it is, Anatel's deadlines through 2028 and how to put your company's name on the customer's screen.

Woman smiling with her eyes closed on a blue phone, against the sky

TechnologyOct 18, 2026AI voice agents: why a great voice isn't enoughThe voice wins the demo. Results come from the complete agent: connected to your systems, trained every week and looked after once it goes live.